Responsible gambling

Responsible Gaming: A Safe and Supportive Environment

At WinPlace Casino, we understand that responsible gaming is crucial to creating a safe and enjoyable experience for all our players. We are committed to providing you with the tools and resources necessary to maintain control over your gaming habits.

Setting Deposit Limits

You can set deposit limits on your account to prevent excessive spending. This limit will be applied across all games and platforms, ensuring that you stay within your means. To set a deposit limit:

1. Log in to your account
2. Go to the "Account" section
3. Select "Deposit Limit"
4. Choose from one of our predefined limits or enter a custom amount

Time-Outs: Taking a Break

If you feel that gaming is becoming too much, or if you're experiencing difficulties with money management, don't worry! We offer temporary time-out periods to help you take a break:

• 24-hour cool-down period
• 7-day cool-down period
• 30-day cool-down period

To activate a time-out:

1. Log in to your account
2. Go to the "Account" section
3. Select "Time-Out"
4. Choose from one of our available options or enter a custom duration

Self-Exclusion: A Permanent Solution

If you're struggling with problem gaming, we recommend exploring self-exclusion as a permanent solution:

• Self-exclude for 6 weeks
• Self-exclude for 3 months
• Self-exclude permanently (up to 12 months)

To initiate self-exclusion:

1. Log in to your account
2. Go to the "Account" section
3. Select "Self-Exclusion"
4. Choose from one of our available options

Linking with Support Organizations

We provide links to reputable support organizations, including GamCare and BeGambleAware, which offer guidance and resources for managing problem gaming:

• GamCare
• BeGambleAware

These organizations are dedicated to helping individuals overcome the challenges of problem gaming. If you or someone you know is struggling with gaming-related issues, please reach out to these support groups.

Understanding Problem Gaming

Problem gaming can affect anyone, regardless of age or background. If you're experiencing any of the following symptoms, please seek help:

• Loss of control over your gaming habits
• Spending more money than you intended
• Experiencing stress or anxiety related to gaming

Remember, responsible gaming is a team effort! We encourage all players to be mindful of their gaming habits and take steps towards maintaining a safe and enjoyable experience.